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Best Practices of Savvy Donors
December 1, 2007
1. Be proactive in your giving
Smart givers generally don't give reactively in a knee-jerk reaction. They don't respond to the first organization that appeals
for help. They take the time to identify which causes are most important to them and their families. And they are specific about
the change they want to affect. For example, they don't just support generic cancer charities, but instead have targeted outcome
goals for their giving, such as providing mammograms to at-risk women in their community.
2. Hang up the phone - eliminate the middleman
Informed donors recognize that for-profit fundraisers, those primarily used in charitable telemarketing campaigns, keep 25 to 95
cents of every dollar they collect. These donors never give out their personal information - like credit card accounts, social
security numbers - over the phone. If they like what they hear in the pitch, they'll hang up, investigate the charity online and
send their contribution directly to the charity, thereby cutting out the middleman and ensuring 100 percent of their donation
reaches the charity.
3. Be careful of imposters and sound-alike names
Uninformed donors are easily confused by charities that have deceptively similar names to others. How many of us could tell the
difference between an appeal from the Children's Charity Fund and the Children's Defense Fund? Their names sound the same, but
their performances are vastly different. Informed donors take the time to uncover the difference.
4. Confirm 501(c) (3) status
Wise donors don't drop money into canisters at the checkout counter or hand over cash to solicitors outside the supermarket.
Situations like these are irresistible to scam artists who wish to take advantage of your goodwill. If for no other reason
than they want to take the tax deduction, smart givers only support groups granted tax-exempt status under section 501(c) (3)
of the Internal Revenue Code.
5. Check the charity's commitment to donor's rights
Giving to charity shouldn't be a one-sided relationship. It should work more like a partnership. Smart donors seek out charities
that want partners and not merely donors by checking if the charity has a donor privacy policy whereby the organization promises
to never sell or trade the donor's contact information. Furthermore, smart donors know that in the majority of cases the onus is
on the donor to 'opt-out' of having their personal information shared with other entities.
6. Obtain copies of its financial records
Savvy donors know that the financial health of a charity is a strong indicator of the charity's programmatic performance.
They know that the most efficient charities spend at least 75 percent of their budget on their programs and services and less
than 25 percent on fundraising and administrative fees. They understand that a charity's ability to sustain its programs over
time is just as important as its short-term day-to-day spending practices. Therefore, savvy donors also seek out charities
that are able to grow their revenue at least at the rate of inflation, that continue to invest in their programs and that
have some money saved for a rainy day. Donors can ask the charity for copies of its three most recently Forms 990. Not only
can the donor examine the charity's finances, but the charity's willingness to send the documents is a good way to assess
its commitment to transparency.
7. Review executive compensation
Sophisticated donors realize that charities need to pay their top leaders a competitive salary to attract and retain the kind
of talent needed to run a multi-million dollar organization and produce results. But they also don't just take the CEO's
compensation at face value; they benchmark it against similar-sized organizations engaged in similar work and located in the
same region of the country. In general, salaries tend to be higher in the northeast and at arts and education charities.
Sophisticated donors also put the CEO's salary into context by examining the overall performance of the organization. They
know it is better to contribute to a charity with a well-paid CEO that is meeting its goals than to support a charity with
an underpaid CEO that fails to deliver on its promises.
8. Start a dialogue to investigate its programmatic results
Although it takes some effort on their part to assess a charity's programmatic impact, donors who are committed to advancing
real change believe that it is worth their time. Before they make a contribution, they talk with the charity to learn about
its accomplishments, goals and challenges. These donors are prepared to walk away from any charity that is unable or unwilling
to participate in this type of conversation.
9. Concentrate your giving
When it comes to financial investments, diversification is the key to reducing risk. The opposite is true for philanthropic
investments. If you've really taken the time to identify a well-run charity that is engaged in a cause that you are passionate
about, you should then feel confident in giving it a donation. Spreading your money among multiple organizations not only results
in your mail box filling up with more appeals, it also diminishes the possibility of any of those groups bringing about substantive
change as each charity is wasting a large percentage of your gift on fundraising and overhead expenses.
10. Share your intentions and make a long-term commitment
Smart donors support their favorite charities for the long haul. Again, they see themselves as a partner in the charity's efforts
to bring about change. They know that only with long-term, committed supporters can a charity be successful. And they don't hesitate
to tell the charity of their giving plans so that the organization knows it can rely on the donor and the charity doesn't have to
waste resources and harass the donor by sending numerous solicitations.
This article was originally published in the Strictly Busines section of the Times Argus on December 1, 2007. |





